Countrywide SS, Client is in BK...

Have a client that is in bankruptcy, countrywide tells me that the loan in question is still in ‘validation’. It is not completely through the release of stay process. The agent told me that I would need a letter from the BK atty. giving CW permission to discuss workout options (short sale). I called the BK atty and they told me to have CW fax them something and they would sign it. Has anyone dealt with this yet? Not sure what to do here.