Contacting BofA to Buy Notes - How to get right contact?

I see on a property record a 2nd and 3rd note that I’d like to buy, they are in default. Trouble is, I am having a very difficult time in getting the number to the office in BofA that I need to make an offer to…all I get are consumer numbers, automated foreclosure lines, etc.

What is the secret to getting through to these mega giant banks when you want to buy a note?

If you ever get a live person ask for the loss mitigation dept. Sometime you can google them and discover a number that works. Do you know anyone in your local BofA office? Even if you get through you probably won’t get very far, but hopefully you’ll be one of the lucky ones.
donrock