Being nice can’t be the same as being a pushover. I understand what you’re saying.
I’ve tried being nice, and a pushover, and ended up getting my butt handed to me.
I don’t know how to express this better, but I’ve also discovered that that if I maintain a history of keeping my word, that tenants will not call my bluff. I have bluffed many times, and the tenants I’ve bluffed couldn’t take the chance that I was bluffing, because I had never pulled a punch with them before.
I think it’s good business when you’re taking over as manager of a messy deal, to pretty much put on a show of force for everyone to see.
I did this by accident on my first management mess of a project. I had inherited mostly deadbeats in my building, but I had one that hadn’t paid for several months. She was an expired-prescription drug dealer, that had disappeared for several days. I gave her notice with no response. To expedite things, my eviction process included dumping all her stuff out the third floor balcony on to the lawn for all to see.
It was quite spectacular. Never mind, I discovered that all the furniture was MINE. It was a furnished apartment! Well, nobody knew that, including me. My ‘helper’ informed me of this detail AFTER I dumped everything overboard. Pffft.
Meanwhile, the police drove up, and asked what in the crap we were doing (my words), and my helper told them that I was evicting ‘whats-her-name,’ and they knew who he was talking about, and laughed about it, and drove away.
You know, after that episode, ALL the tenants got the message that I meant business when I said I wanted the rent. That stunt kept me out of court with all the rest of the deadbeats I inherited. One by one, they just packed up and got outta Dodge.
Not one of those situations was a cash-for-keys deals. It was just a ‘keys’ deal. [Insert evil laugh here.]