Chase
I have worked with both the San Diego and the Minnesota offices of Chase. Both of the agents I worked with were great.
however, they do go strictly off of the BPO.
The San Diego office had the first they were taking about a $10K and offering the second $1500,
The Minnesota office had a second, and they were taking a $47K hit but when our numbers were about $3K apart, we asked them to take 2K less, they would not budge. They said they had already come down further than they nomally do, since I had provided documentation about current sales and the negative features about this property.
Both of the agents were helpful, but I found that if you act like you do not know what you are doing it helps.
I always ask things like, what is the next step, how is that handled, do you know the time frame on that. I found usually by asking questions even if you think you know the answer, every lender is different. Also, I found that when i ask for specific dates… they were never met… Remember the bank works on their own time frame…
And oh Yeah… Always be super nice to these people, as they can make or break your deal, leave you hanging out there forever…
Barb